Your privacy matters to us
This Privacy Policy outlines our practices concerning the collection, use, and protection of personal data, ensuring compliance with UK law. Please read it carefully.
By continuing to use our website or services, you agree to the terms below and to our use of cookies, as described in our Cookie Policy. You will be asked to provide explicit consent before any non-essential cookies are activated. If you do not agree, please stop using our site or services immediately.
1. Definitions and interpretation
“Account” – An account required to access parts of our site or learning systems.
“Cookie” – A small file placed on your device by our website or tools like Google Analytics.
“UK GDPR” – The retained EU General Data Protection Regulation in UK law, alongside the Data Protection Act 2018.
“WTS”, “we”, “our” – Wind Training Solutions Ltd.
2. Information about us
Company: Wind Training Solutions Ltd
Registered Office: One Trinity Green, Eldon Street, South Shields, South Tyneside, NE33 1SA, United Kingdom
Company No.: 11209433
Email: hello@windtrainingsolutions.com
We are regulated by the Information Commissioner’s Office (ICO).
3. What does this policy cover?
This Privacy Policy applies only to your use of our website. Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.
4. What is personal data?
Personal data refers to any information that relates to an identifiable individual. It includes things like your name, contact details, and digital identifiers such as IP addresses and cookies.
5. Your rights
Under UK GDPR, you have the right to:
Be informed about how we use your personal data
Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data (“right to be forgotten”)
Restrict processing in certain circumstances
Object to processing based on legitimate interests
Data portability where applicable
To exercise any of your rights, email us at hello@windtrainingsolutions.com.
6. What personal data do we collect?
Depending on how you use our website and interact with us, we may collect:
Personal contact details (name, email, phone, address)
Payment information (bank or card details where applicable)
IP address, browser/device information, and cookies or online identifiers
7. How do we use your data?
Under the UK GDPR, we must always have a lawful basis for processing personal data. This may include the performance of a contract with you, your consent, or our legitimate business interests.
We use your data for purposes such as:
Personalising your experience on our website
Responding to enquiries or communications from you
Sending you relevant information by email (if you’ve opted in – you can withdraw your consent at any time)
Improving the functionality and performance of our website based on usage patterns
Fulfilling a contract or training agreement with you
Contacting you (where permitted) for updates, news, or offers about our services. We do not send unlawful marketing and you can withdraw your consent at any time.
8. How long do we keep your data?
We will not keep your personal data for longer than necessary for the reason(s) it was collected. You may request deletion at any time by emailing hello@windtrainingsolutions.com.
9. Where and how is data stored?
All data is stored securely and in compliance with UK GDPR. We ensure appropriate safeguards are in place to protect against unauthorised access, alteration, or loss.
10. Do we share your data?
We will not share any of your personal data with any third parties for any purposes, subject to one important exception:
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
11. Controlling your data
You have the right to:
Withdraw your consent to marketing communications at any time
Request access to, correction of, or deletion of your personal data
Restrict or object to how your data is processed
12. Withholding information or access
You may browse certain areas of our website without submitting any personal data. You can manage your cookie preferences and disable tracking via your browser settings.
13. Accessing your data (Subject Access Requests)
If you want to know what personal data we hold about you, you can ask us for details and request a copy. This is known as a “Subject Access Request”.
Requests should be made in writing to the email or postal address provided below. You may request a Subject Access Request Form to help guide your request, but its use is not mandatory.
There is no charge unless the request is manifestly excessive or repetitive, in which case we may charge a reasonable fee.
We will respond within one month. For complex or multiple requests, this may extend to three months – in which case you will be informed of the delay and reasons.
14. Cookies
Our website uses cookies to improve functionality, personalise your experience, ensure site security, and understand how users interact with our content.
We use both essential cookies (required for the website to function) and non-essential cookies such as analytics tools. Analytics cookies, including those from Google Analytics, help us measure website usage and performance. These are only set after you provide explicit consent via our cookie banner.
We do not currently use cookies for personalised advertising or behavioural targeting. If we introduce such tools in the future, we will update this policy and request renewed consent before using them.
You can manage your cookie preferences at any time through your browser settings or by using the consent tools on our website. Blocking essential cookies may reduce site functionality. For more information, please read our Cookie Policy.
15. Contact us
If you have any questions or requests regarding your data, please contact us at:
Email: hello@windtrainingsolutions.com
Post: Wind Training Solutions Ltd, One Trinity Green, Eldon Street, South Shields, South Tyneside, NE33 1SA, United Kingdom
16. Changes to this privacy policy
We may update this policy from time to time. All changes will be published on this page.